TOMOGO! Marketing Intelligence

Comprehensive Marketing Analysis Report

Full-spectrum analysis: Ad performance, user behavior, funnel metrics, and strategic recommendations

Report Date: 2026-04-27 Data Period: Sep 2025 – Apr 26, 2026 Context: Analysis Meeting & Marketing MTG Follow-up

1 Executive Summary

April Bookings
42
-59.6% MoM
April CPO
¥84,407
+160% MoM
Female Installs
38
-96% vs Feb
Web CVR
0.18%
1/7th of App (1.22%)
CRITICAL ALERT

Root cause of booking decline identified: Install campaign budget was eliminated (35% → 1% of total spend). The halving of CPC is NOT an improvement—it reflects a fundamental shift in optimization objective from Install to Click/Follower. Female installs, the only proven leading indicator for bookings (r=0.70), have collapsed from ~1,000/month (Feb) to 38 (Apr).

KEY INSIGHT

Every major performance metric degradation traces back to a single cause: the reallocation of budget away from install-optimized campaigns. Restoring install campaign spend is the highest-leverage action available.

2 Booking Volume Grouping Analysis

Days grouped by booking count reveal stark efficiency differences. The data below covers the full Sep 2025–Apr 2026 period.

Group Bookings/Day Days % of Days Avg Bookings Avg Cost/Day CPO CVR ROAS
A 0 bookings 75 31.5% 0.0 ¥78,243 0.00% 0.0%
B 1–2 bookings 112 47.1% 1.4 ¥95,617 ¥68,298 0.82% 30.4%
C 3–4 bookings 38 16.0% 3.4 ¥117,832 ¥34,657 1.71% 56.2%
D 5+ bookings 13 5.5% 5.8 ¥160,405 ¥27,656 2.48% 85.8%
KEY FINDING

D-group days (5+ bookings) achieve CPO ¥27,656 and ROAS 85.8%—3x more efficient than B-group days. The paradox: spending less total budget doesn't improve efficiency. Days with higher spend AND higher bookings are the most efficient, because the incremental cost of each additional booking decreases sharply above 3 bookings/day.

3 Female Install Lag Correlation

We tested correlation between 4 female ad metrics (Reach, Impressions, Clicks, Installs) and future bookings at lags of 0–21 days. Only Install shows meaningful positive correlation.

Metric Peak r Optimal Lag Direction Interpretation
Female Install +0.70 +12 days POSITIVE Strong positive — the ONLY positive leading indicator
Female Click -0.77 +5 days NEGATIVE More clicks = fewer bookings (click-optimized = wrong audience)
Female Reach ≈0.00 N/A NONE No correlation at any lag
Female Impressions -0.15 +3 days WEAK NEG Negligible

Rolling 7-Day Female Installs by Booking Group

Lag Window D-Group (5+) C-Group (3-4) B-Group (1-2) A-Group (0) D/A Ratio
-14 to -20 days prior 57.2 32.1 18.4 8.9 6.4x
-7 to -13 days prior 48.6 28.7 15.2 10.1 4.8x
-1 to -6 days prior 35.4 22.3 14.8 11.6 3.1x
CRITICAL

Female Install is the ONLY positive leading indicator for bookings. More reach does NOT mean more bookings. More clicks actually correlate with FEWER bookings. The install-to-booking pipeline has a ~12-day lag, meaning today's install cuts will fully manifest as booking declines ~12 days from now.

4 Monthly Trend: February → March → April

Metric February March April (to 26th) Feb → Apr Δ
Bookings 104 104 42 -59.6%
Female Installs ~1,000 248 38 -96.2%
Female CPC ¥152 ¥98 ¥74 -51.3%
Female Reach 89,200 124,500 98,700 +10.7%
Female Clicks 6,580 10,200 13,500 +105%
CPO ¥32,455 ¥32,455 ¥84,407 +160%
Install Campaign % 35% 12% 1% -34pp
Follower Campaign % 0% 15% 28% +28pp
BUDGET SHIFT ANALYSIS

Install campaigns went from 35% to 1% of total budget. Follower campaigns grew from 0% to 28%. CPC fell 51% because click/follower optimization targets cheaper (but less qualified) traffic. Clicks doubled while installs crashed 96%—a textbook case of optimizing for the wrong metric.

5 Meta Ad Segment Analysis

5a. Gender Segmentation

Day Type Female CPC Male CPC Premium % Note
B-Group Days (1-2 bookings) ¥118 ¥104 +13.5% Female audience costs more on low-volume days
D-Group Days (5+ bookings) ¥96 ¥91 +5.5% Gender gap nearly disappears on high-booking days
EVIDENCE

The female CPC premium shrinks from 13% to 5% on D-group days. High-volume days achieve better female targeting efficiency, suggesting the algorithm finds better female audiences at scale.

5b. Age Segmentation

Age Group CPC Install Rate Booking Share Assessment
18-24 ¥95 2.1% 8% Low volume, low cost
25-34 ¥78 3.8% 42% BEST SEGMENT Cheapest CPC, highest conversion
35-44 ¥112 2.9% 31% Good volume, moderate cost
45-54 ¥134 1.7% 14% Expensive, low efficiency
55+ ¥148 0.9% 5% Not recommended for scale

5c. Country Segmentation

Country CPO (Cost/Purchase) Install-to-Purchase Booking Share Flag
Australia ¥186,000 4.2% 18% BEST ROAS Half the cost of US
United States ¥362,000 2.1% 35% Largest volume, but expensive
United Kingdom ¥278,000 2.8% 15% Moderate efficiency
Canada ¥— 0.0% 0% WARNING Installs but zero purchases
Other ¥245,000 1.5% 32% Mixed bag

5d. Placement Analysis

Placement CPC CTR Install Rate Efficiency
Stories ¥27 1.8% 2.4% 3x CHEAPER than Feed
Reels ¥42 2.1% 2.8% Strong performer
Feed ¥168 0.6% 3.1% Highest install rate but very expensive reach
Explore ¥89 0.9% 1.9% Mid-range

6 Creative Analysis

Top Female Install Creatives (All Currently Stopped)

Creative Female Installs Female % CPI Active Period Status
LOST Brenden 1,860 62% ¥285 17 weeks STOPPED
Yanaka Tour Ad 723 74% ¥312 15 weeks STOPPED
Secret Tokyo Experience 548 68% ¥298 12 weeks STOPPED
Omakase Discovery 412 65% ¥341 8 weeks STOPPED
CREATIVE LIFESPAN

Tour-specific creatives (Yanaka, Secret Tokyo) sustain performance for 15–17 weeks before fatigue. Generic creatives last only 4–8 weeks. The top-performing creatives by female install volume have all been deactivated due to the campaign mix shift, not due to performance degradation.

7 User Journey Analysis

7a. Account-to-Booking Speed

FINDING

46–51% of users book within 0–1 day of creating their account. The app experience is highly conversion-optimized for immediate bookers. However, this also means delayed-install users (from click/follower campaigns) face a steep drop-off.

7b. Repeat Booking Behavior

Day Type Repeat Bookers % First-Time Bookers % Implication
D-Group Days (5+) 44.6% 55.4% High-volume days driven by loyal users returning
B-Group Days (1-2) 26.0% 74.0% Low-volume days rely on new user acquisition

7c. Top Tour Combinations

Omakase + Secret Tokyo together account for 26% of March bookings. These are the gateway experiences that drive initial engagement and repeat purchases.

7d. Booking Time Distribution (JST)

JST Time US Eastern Booking Share Insight
08:00–13:00 JST 6:00–11:00 PM EST (prev day) 42% US evening browsing → booking for Japan morning
13:00–18:00 JST 11:00 PM–4:00 AM EST 22% Mixed US late-night / AU morning
18:00–23:00 JST 4:00–9:00 AM EST 24% US morning / EU afternoon
23:00–08:00 JST 9:00 AM–6:00 PM EST 12% US daytime (working hours, low intent)

7e. Cancellation Rates

Day Type Cancel Rate Interpretation
D-Group Days (5+) 22% Higher-intent users, more repeat bookers
B-Group Days (1-2) 36% Lower intent, more impulsive/uncertain bookings

8 Amplitude Funnel Analysis

Web Funnel vs App Funnel

Step Web UU Web Drop App UU App Drop
Landing / Home 541 1,807
Tour Detail View 287 -47% 892 -51%
Date Selection 26 -91% 198 -78%
Payment 8 -69% 54 -73%
Booking Complete 1 -88% 22 -59%
Overall CVR 0.18% 1.22%
CRITICAL BOTTLENECK

Web: Detail → Date Selection = 91% drop-off. This is the single largest leak in the entire funnel. App performs 6.8x better at this step (78% drop vs 91%). The web experience likely lacks the tour availability/calendar UX that the app provides natively.

Additional Amplitude Metrics

Metric Value Trend
Top Viewed Tour Secret Tokyo #1 by view count across both web and app
Weekly App Registrations 30/week Declining: 59 → 30/week over 4 weeks (-49%)
App DAU (7d avg) 142 Stable but low

9 Budget Optimization Analysis

Daily Spend Bracket Avg Bookings/Day CPO ROAS Assessment
<¥50K 0.4 ¥125,000 15.2% TOO LOW Insufficient for algorithm learning
¥50–80K 1.1 ¥63,636 28.7% Baseline viable
¥80–100K 2.4 ¥37,500 48.6% SWEET SPOT Best efficiency
¥100–160K 2.6 ¥50,000 36.4% DEAD ZONE 40-80% more spend, same bookings
¥160–200K 3.2 ¥53,125 35.1% Transition zone
>¥200K 4.8 ¥41,667 42.3% VOLUME PLAY Needed for 4+ bookings/day
BUDGET STRATEGY

¥80–100K/day is the efficiency sweet spot (ROAS 48.6%). The ¥100–160K range is a "dead zone"—you spend 40–80% more but get nearly the same booking volume. To achieve 4+ bookings/day consistently, daily spend needs to exceed ¥200K, but this should only be pursued with install-optimized campaigns running.

10 Top 10 Recommended Actions

  1. Restore Install Campaign Budget to 30%+ of Total Spend P0 — IMMEDIATE
    The single highest-impact action. Female install is the only proven positive leading indicator (r=0.70). Current allocation of 1% is catastrophically insufficient.
  2. Reactivate Top Female Install Creatives P0 — IMMEDIATE
    LOST Brenden (1,860 installs) and Yanaka Tour Ad (74% female ratio) were stopped due to campaign mix change, not performance degradation. Reactivate immediately.
  3. Reduce Follower Campaign Budget from 28% to <10% P0 — IMMEDIATE
    Follower campaigns show negative correlation with bookings. The audience they attract does not convert. Reallocate to install campaigns.
  4. Target ¥80–100K/day Install Spend as Minimum Floor P1 — THIS WEEK
    This bracket achieves the best ROAS (48.6%). Below ¥80K, the algorithm cannot optimize effectively. Avoid the ¥100–160K dead zone.
  5. Concentrate on 25–34 Female Audience Segment P1 — THIS WEEK
    Cheapest CPC (¥78), highest install rate (3.8%), and 42% of all bookings. This is the core audience.
  6. Increase Australia Targeting Weight P1 — THIS WEEK
    Australia CPO (¥186K) is half of US (¥362K). Consider excluding Canada entirely (installs but zero purchases).
  7. Prioritize Stories/Reels Placements P2 — THIS MONTH
    Stories CPC ¥27 is 3x cheaper than Feed ¥168. Shift creative production toward vertical video formats optimized for Stories and Reels.
  8. Fix Web Date Selection Drop-off (91% Loss) P2 — THIS MONTH
    The web funnel loses 91% of users at the Detail → Date Selection step. Implement availability calendar, social proof ("X booked today"), and simplified date picker. App is 6.8x better at this step.
  9. Develop 2–3 New Tour-Specific Creatives P2 — THIS MONTH
    Tour-specific creatives last 15–17 weeks vs 4–8 for generic. Focus on Secret Tokyo and Omakase (26% of bookings combined). Create female-centric narratives.
  10. Schedule Ad Delivery for US Evening Hours (6–11PM EST) P2 — THIS MONTH
    42% of bookings occur at JST 08:00–13:00 (= US evening). Concentrate ad delivery during this window to capture peak intent.